Privacy Policy & SMS Terms and Conditions

About Time Snow

Effective Date: September 17, 2026

About Time Snow ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy and SMS Terms and Conditions explain how we collect, use, store, and share information obtained through our website, business operations, employment inquiries, service provider relationships, and SMS/MMS communications.

By using our website or providing personal information, you acknowledge the practices described in this Privacy Policy. Consent to receive text messages is separate and optional.

1. Information We Collect

We may collect personal information when you:

Request a snow and ice management quote.
Submit a general inquiry through our website.
Apply for employment with About Time Snow.
Express interest in becoming a subcontractor or service provider.
Enter into a service agreement with our company.
Communicate with us by phone, email, or text message.

The information we collect may include:

First and last name.
Company or organization name.
Email address and telephone number.
Mailing, billing, and property addresses.
Property information and service requirements.
Employment application information.
Subcontractor and service provider information.
SMS/MMS messages and communication records.
Other information voluntarily provided to us.

We may also collect technical information through our website, such as IP addresses, browser information, and website usage data, depending on the technologies used on our website.

2. How We Use Your Information

About Time Snow uses collected information to conduct business operations and provide commercial snow and ice management services.

These purposes may include:

Responding to inquiries and providing requested quotes.
Preparing and managing snow and ice management agreements.
Coordinating snow removal, ice management, and related services.
Communicating weather alerts and storm preparation plans.
Providing scheduling information and anticipated service times.
Providing real-time property updates and service completion notifications.
Coordinating with subcontractors and service providers.
Communicating service assignments, site instructions, and operational updates.
Processing employment inquiries and applications.
Scheduling interviews and communicating hiring information.
Responding to questions and customer service requests.
Maintaining business records and improving our operations.
Complying with applicable legal obligations.

We use personal information for the purposes described in this policy and other purposes disclosed to you when the information is collected.

3. SMS/MMS Messaging and Consent

About Time Snow offers SMS/MMS text messaging to facilitate communication with clients, prospective clients, subcontractors, service providers, and employment applicants.

Individuals may voluntarily agree to receive text messages by selecting an optional SMS consent checkbox on our website forms or through another documented consent process.

Submitting a website form, providing a telephone number, or requesting information does not automatically constitute consent to receive messages through our SMS program.

Consent to receive SMS/MMS messages is optional and is not required to request a quote, submit a service provider application, submit a general inquiry, or apply for employment.

We send SMS/MMS messages within the scope of the consent provided by each recipient.

4. Types of SMS/MMS Messages

Depending on your relationship with About Time Snow and the consent you provide, messages may include the following:

Clients and Prospective Clients

Responses to quote requests.
Snow and ice management information.
Upcoming weather alerts.
Storm preparation and service plans.
Scheduling and estimated service times.
Real-time property updates.
Service completion notifications.
Responses to property-related questions and concerns.

Subcontractors and Service Providers

Service provider opportunities.
Snow and ice removal assignments.
Weather alerts and storm preparation.
Scheduling and availability coordination.
Site-specific instructions.
Operational updates.
Service status requests.
Confirmation of completed services.

Employment Applicants

Employment opportunities.
Application-related communications.
Interview scheduling.
Hiring updates.
Other employment-related communications.

General Inquiries

Responses to submitted inquiries.
Requested information.
Scheduling.
Related business communications.

Messages are primarily operational, informational, and service-related.

Consent to receive these messages does not constitute consent to receive unrelated promotional or marketing messages.

5. SMS Message Frequency

Message frequency varies based on the nature of your relationship with About Time Snow, weather conditions, service requirements, and communication needs.

During active winter weather events, clients and service providers may receive multiple messages relating to storm preparation, scheduling, service coordination, and property updates.

During periods without active weather events or service activity, message frequency may be significantly lower.

Employment applicants and individuals submitting general inquiries may receive messages as needed regarding their applications or requests.

There is no fixed number of messages per day, week, or month.

6. Message and Data Rates

Message and data rates may apply to SMS/MMS communications.

Any applicable charges are determined by your wireless carrier and mobile service plan.

About Time Snow is not responsible for charges imposed by your wireless carrier.

7. How to Opt Out of SMS Messages

You may opt out of receiving SMS/MMS messages from About Time Snow at any time.

To unsubscribe, reply STOP to any text message you receive from us.

After opting out, you may receive a final confirmation message acknowledging your request. You will not receive additional messages through the applicable SMS program unless you subsequently provide consent again, except where otherwise permitted by applicable law.

You may also contact us directly to request removal from our SMS messaging program.

8. SMS Help and Customer Support

If you need assistance with our SMS messaging program, reply HELP to a text message from About Time Snow.

You may also contact us directly:

About Time Snow

Phone: 877-PUSHSNOW

Email: info@abouttimesnow.com

Website: https://www.abouttimesnow.com

Our team can assist with questions regarding our messaging program, service communications, and opt-out requests.

9. SMS Data Privacy and Information Sharing

About Time Snow respects the privacy of individuals who communicate with us through SMS/MMS messaging.

We do not sell, rent, or share SMS opt-in consent information or phone numbers collected for SMS purposes with third parties or affiliates for their own marketing or promotional purposes.

We may share information with authorized service providers, including telecommunications and messaging platforms, solely as necessary to facilitate the delivery of our communications and support our business operations.

SMS consent information will not be shared with third parties for marketing purposes.

We do not use an individual's consent to receive operational SMS messages as authorization for unrelated marketing communications.

10. General Information Sharing

We may share personal information with authorized employees, subcontractors, service providers, and technology vendors when reasonably necessary to operate our business and provide requested services.

For example, information may be shared when necessary to coordinate snow removal services, communicate property requirements, schedule service providers, or respond to client requests.

We may also disclose information when required by law, in response to valid legal processes, or when reasonably necessary to protect our legal rights.

We do not sell personal information.

Any information sharing is subject to applicable privacy requirements.

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, and misuse.

Access to personal information is limited as appropriate for legitimate business purposes.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, provide services, comply with applicable legal obligations, and resolve disputes.

SMS consent and communication records may be retained as necessary to document consent, honor opt-out requests, and comply with applicable requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our business practices and applicable law.

13. Your Privacy Choices

You may contact About Time Snow to request information about your personal data or to request corrections or deletion, subject to applicable legal obligations and legitimate business recordkeeping requirements.

You may opt out of SMS communications at any time by replying STOP.

You may also contact us directly regarding your communication preferences or privacy concerns.

14. Third-Party Services and Websites

Our website and business operations may utilize third-party service providers for website hosting, telecommunications, messaging, and other operational functions.

These providers may process information on our behalf as necessary to perform their services.

Our website may also contain links to independently operated third-party websites.

We are not responsible for the privacy practices of third-party websites that operate independently from About Time Snow.

We encourage users to review the privacy policies of any third-party websites they visit.

15. Changes to This Policy

About Time Snow may update this Privacy Policy and SMS Terms and Conditions periodically to reflect changes in our business practices, services, technology, or applicable requirements.

Any updates will be posted on this page with a revised effective date.

Material changes to our SMS messaging practices may require additional notice or consent where applicable.

16. Contact Information

If you have questions about this Privacy Policy, SMS Terms and Conditions, personal information, or communication preferences, please contact us.

About Time Snow

Phone: 877-PUSHSNOW

Email: info@abouttimesnow.com

Website: https://www.abouttimesnow.com